Facebook might refer more traffic to news websites than Google these days. But any digital marketer ignores Google’s search engine at their peril.

Yet there are still many that are oblivious as to how Google’s Pagerank works. Is this video I explain how PageRank works.

Google themselves defines their ranking system, called PageRank like this:

‘PageRank relies on the uniquely democratic nature of the web by using its vast link structure as an indicator of an individual page’s value. In essence, Google interprets a link from page A to page B as a vote, by page A, for page B. But, Google looks at more than the sheer volume of votes, or links a page receives; it also analyzes the page that casts the vote. Votes cast by pages that are themselves “important” weigh more heavily and help to make other pages “important”.’

Note Google does not talk about domain rank. It largely ignores domains – like wewillraakyou.com – but looks at the value of individual pages like wewillraakyou.com/hoes-does-google-page-rank-work/

Every page has a value merely for existing on the world wide web. When a page links to this page it transfers Pagerank to it. If a page has two links it splits the value it can transfer between these two links.

Google's PageRank formula - makes the web a meritocracy

In other words, links are like votes. But not all voters are equal. Voters that have received many links themselves can transfer more voting power.

Therefor the BBC site, which has a lot of amazing content and to which many people link, has pages with tremendous PageRank. If one of these pages link to your webpage, you are guaranteed to get a major Pagerank boost.

This system has meant that web search acts largely in a meritocratic fashion. If somebody does something remarkable, it tends to rise to the top.

It also means that if you have a mediocre website, content, service or product you will have to spend top dollar to get eyeballs. In other words, just as with social sharing the rule applies for search: advertising is a tax on an unremarkable product.

Content is reasserting itself as King, the Search Engine Optimisation industry is moving into the ‘content’ business, a domain Public Relations – who specialise in ‘earned’ media – previously saw as theirs. That was the conclusion of a talk / debate I attended at the CIPR yesterday.

But not only that, PR is not countering. The industry has not moved into doing lucrative SEO either. Philip Sheldrake put it eloquently:

Has the PR industry missed the boat on the optimisation of web content to attract the attention of Google, more commonly known as search engine optimisation? The emergence of the multi-million pound search industry during the last decade suggests that may be the case.

Search agencies are increasingly packaging planning, content development and analytics, into a payment-by-results model. It’s a compelling proposition for a marketing director that is seeking guaranteed outcomes.

Now search agencies are starting to use PR tactics such as press releases, bylined content and wire distribution to drive their campaigns prompting the scrutiny of the role of PR versus SEO.

Content: Art or Science

Are PR and the SEO industry in fact playing the same field?

A distinction was made by Kelvin Newman, Creative Director at SiteVisibility (an SEO company), between technical SEO and link building SEO. The former, I have argued on this blog, is actually dying a slow death. When I repeated this assertion yesterday, it was greeted with nods and disagreement in equal measure.

The point was made that SEO is the science and PR the art of using content to build reputation. And as such, said Wilson McInnes, Managing Director of NixonMcInnes, they come from two very different perspectives and even appeal to different kinds of people. PR was strategic, while SEO was merely tactical. PR was concerned with brand, SEO was not.

Good and small agencies are starting to offer an integrated solution. But all this was academic, was a consensus of sorts. Clients, particularly big ones, still have separate budgets for PR, advertising, SEO, digital. And until this changes, agencies will have to pitch specific services, even if there is a lot of overlap.

Still, it was felt that SEO in particular was moving in to eat PR’s lunch.

In that respect social media and PR are much closer related than PR and the SEO industry me thinks. Social media is about brand too. It is strategic, not just tactical. Because good integration of social media into a business is likely to fundamentally change the way the business operates.

It’s almost trite to say that you need to be found and ranked highly by Google. Search Engine Optimisation (SEO) is very important. Many of even the slowest moving parts of the traditional media and marketing sectors industries, like PR and advertising, now see that too.

Google SERPS now include real time

But for some time now I have wondered about the added value of traditional SEO practices, and whether in fact SEO as a discipline is not in terminal decline.

SEO is being being replaced by another practice. Let me explain why SEO is in decline and what will replace it.

The SEOBOOK blog also recently wondered about the future of SEO:

SEO came about soon after the advent of the web crawler. The commercial imperative was obvious – where there was web traffic, there was money to be made. Positioning a page first in the engines was pretty much a licence to print money.

Still is, of course.

But they continued:

“In 2009, SEO plays fall into three distinct categories.

* Agency model: people offer services to others for a fee.
* Affiliate model: people gather traffic and funnel it somewhere else for a performance fee.
* Content model: people generate content and make money off advertising.

The last model is, I’m guessing, is one a lot of SEOs will pursue. Many do so now. “

That most SEOs will make their money from content may come as a startling prediction. But not if you consider these three developments killing traditional SEO:

1. Many platforms and frameworks for web development currently come out of the box SEO primed;
2. Some activity does not happen on the open web – take Facebook – and when it does, the page and the link is not its primary unit (yet). Take Twitter as another example.
3. The most successful long term SEO technique is called Linkbait and it’s got little to do with SEO.

Many platforms and frameworks for web development currently come out of the box SEO primed

Are you doing eCommerce? Magento is one of the great new eCommerce platforms and it does what you would want SEO wise. Each product has its own page and link and the Title, Headings,… tags are sorted in accordance with SEO best practise.

Matt Cutts, head of search quality at Google reckons Wordpress is the best search engine optimised blog platform and in a video he tells exactly why it is a fantastic SEO choice. Wordpress is of course now the platform of choice for much more than just blogs.

What about other web publishing platforms? I’m no Joomla expert, but as far as I can tell it is also SEO-ready without too much additional effort.

Put frankly, anybody building such a CMS, blogging or eCommerce platform that does not integrate SEO best practice is foolish. See how the mighty Flash is struggling for survival today. There’s only one reason. Search engines can’t make sense of Flash in spite of lots of people trying to make it SEO friendly.

It is fair to say that only when building a completely bespoke website or when significant mods to existing frameworks are done that SEO expertise needs to be on hand.

Some activity does not happen on the open web and when it does, the page and the link is not its primary unit (yet)

Facebook is huge. Facebook wants its members to be more open and expose their users’ Walls, Status Updates and Photo Albums to the open Web.

Facebook - coaxing users to be more open

But it is a tall order to get users to change their habits when part of Facebook’s success was the exclusivity of interacting only with your crowd.

The majority of activity on Facebook is still hidden from Google and despite Facebook’s best intentions this is unlikely to change soon.

And outside Facebook there are other problems for search engines. Says the SEOBOOK:

Consider social media. Is a page the basic unit of Twitter? No, it’s the sentence. How about Youtube? The video. Social networks? The person. All can be extracted, re-purposed and dis-intermediated without losing meaning.

And then there’s the problem of the real time web.

When Michael Jackson died, Google was beaten to the punch by Twitter and Wikipedia for a couple of hours. So far the real time web remains out of SEO’s reach. Yes, Google now integrates Tweets into its results, but are they ranked? No. Then it’s outside the domain of SEO.

Conclusion? SEO is still very important but its reach does no longer cover everything.

The success of Linkbait – Linkbait is not SEO

The highly respected SEOMoz blog recently evaluated the continued significance of Linkbait as an SEO strategy even when other techniques are failing or changing.

“There have been more than a few debates and suppositions over the years about the potential value of linkbait/viral content strategies and whether search engines will always reward these practices. Today (actually, it’s late at night here in Oslo), I wanted to tackle this debate and succinctly present reasons why I believe this methodology will remain powerful and effective in the long run.”

But hang on – what the hell is Linkbait? If you’re thinking it’s some uber-complicated strategy requiring sophisticated technical know-how you’re very wrong.

British SEO expert Patrick Altoft explains what Linkbait is:

Linkbait is the practise of adding content to websites with the aim of attracting links from other sites. The content can take various forms, from a unique tool, or a breaking news story, to a well written article to a controversial image.

This simple definition should send bells ringing. No, the definition is not wrong. But what kind of people do you want to hire to create so-called Linkbait? SEO experts?

A good journalist smells of Linkbait. A film director reeks of it. Calling Linkbait an SEO strategy is like calling war a kind of politics. Perhaps it is a kind of politics, but it does not describe the kind of things that happen in a war effectively. In a war you need a different set of skills and mindset than in vanilla politics.

Why does Google like Linkbait?

Because it follows the model of how Google’s search works. Namely that it’s a meritocratic selection engine, which treats links likes votes. Not unlike Digg if you think about it. In short, search is a social form of voting and good Linkbait respects that model.

In this video – which we have posted before – Matt Cutts, head of Search Quality at Google explains Linkbait and how effective and cheap it can be to use.

Linkbait encourages creativity

What kind of Linkbait has proven to be successful? A recent SEOMoz study asked this question in the context of blogs. This is what they found:

* Content is the most important thing to a post, but posts with extra visual content attract extra links.
* Adding simple visual content, like lists and images, can increase the number of (Independent Linking Domains) ILDs by good percent.
* Posts with videos will attract almost 3 times more ILDs than a plain text post.
* Posts with all three media types (videos, images, and lists) will attract almost 6 times more ILDs than a plain text post.
* Contrary to common beliefs, large posts seem to attract more links than posts with 900 words or less.
* Posts with between 1800 and 3000 words will attract more than 15 times more ILDs than a post with less than 600 words.

To summarise it. Content attracts links. And content that’s well organized attracts even more links.

If you want to play the Linkbait game really well you’re going to look to hire copywriters, journalists, photographers, editors, animators, videographers and yes even media-savvy programmers – the so-called creative technologists. (The New York Times recently laid off staff and hired two dozen programmers.)

In short, Linkbait requires content skills, not search engine optimization skills.

But is SEO’d content itself really all it is cracked up to be?

I’m going to – reluctantly – drive one more stake through SEO’s heart. Pay special attention if you are in the business of publishing.

The Guardian recently featured an interesting article on why SEO should not be the only driver in site design. It featured the opinion of Matt Kelly, the associate editor of the Mirror, responsible for their recent successful forays online.

According to Kelly, “users” are people who discover content through Google, devour it, and then return to their search engine to look for more elsewhere.

“Often they have no idea which website it was they found the content on. Result? Users don’t care about the websites they visit, and as a consequence, advertisers are less willing to spend their cash to be associated with our content.
–
“We are to blame for allowing ourselves to be talked into believing that search engine optimisation is the be-all and end-all of successful website design.”

But, said Kelly, accumulating increasing numbers of unique users is of no long-term value. It is an “absurd metric that values one visit from one random Google News user as highly as daily visits, for an hour a time, from someone who treasures the content we produce.”

He argued that the “quest for a gazillion unique users from wherever, and for however little engagement, has been responsible for denuding many of our newspaper sites of the great brand and value and character that actually differentiates what we do, from all the aggregators and cheap, worthless news sites out there.”

Yes, an SEO’d site can drive users that don’t know your service or business. But you need to make sure they love what they find.

Since fellow RAAKonteur Wessel wrote his post about PR, advertising and the new roles in communication, and David Meerman Scott’s penned his thought-provoking Is it time for companies to hire a Social Media Administrator, we can now officially add social media administrating to the list of services we offer.

And not just in one way. In two.

In a previous life, we built a website, blog and e-commerce solution for WHERE, a new and exciting (ethical) fashion brand. And last week they asked us to advice them on an ongoing basis on how to use the right social media tools.

Good on them. Good for us.

So now we make sure they have access to the right tools, use them well and that their website is in great SEO shape. We also double-check their blog posts and tweets if needed. And listen for them. That all makes it easy for them to be up-to-date, found and be part of the conversation.

But as with most new things, it was a particularly interesting exercise in how to quantify this service, a problem that was also mentioned in Jason Falls’ very decent blogpost about the culture clash between Social Media and Ad agencies and in Jay Bear’s comments on that post.

It’s not that straightforward to bill or staff for.

Because Social Media is about knowing the brand through-and-through-and-through. And through.

And, ideally, about being part of a brand 24/7, because your crowd doesn’t stop talking about you. Which means that even reacting quickly to a crisis can be a bit late – as Domino’s Pizza recently discovered.

Thirdly, it works best when you have the power to make day-to-day decisions without having to go through layers of sign-off procedures.

Based on those thoughts, I can see two models working:
1. A retainer model (we prefer to call it the ‘plug-in‘ model) where you’re really close to the brand (or the organisation) and you guide them on a day-to-day basis. This is more suitable for small to medium-sized companies, who can’t afford to hire a full-time person and trust you to do what is needed.
Will this be easily scalable when the brand becomes bigger? Possibly not. Option 2 might then make more sense.

2. A training model, which aims not only at consulting, but also at teaching key people at various levels. Those key people could be CEO’s as well as Brand & Product Managers. It could be someone from the Marketing department, a customer service rep or even a developer. Anyone who’s into and understands the medium and is keen to take on the role of ‘Social Media Administrator’.

Importantly, this training course should not only be on a strategic level, because Social Media is about ‘doing’ it. In other words, how you write a blogpost, what keywords you use, how to craft a Tweet, how to produce good audio for video. The list goes on.

For now, we use option 1 for WHERE. And we’re currently developing option 2 into a workshop about ‘Social Media in PR’, about which we’ll write some more soon.

Exciting times! And we’ll see if these options still stand in a year’s time. Or even in a few months.